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Legal Information

Terms and Conditions

& Service Disclaimer for RepairShop.qa

Welcome to RepairShop.qa. Your privacy and trust are of utmost importance to us. This document outlines how we collect, use, and protect your information, alongside critical limitations of liability regarding the services requested through this platform.

Service Disclaimer & Limitation of Liability

Zayn Software WLL bears no liability or responsibility for any service-related issues between the customer and the provider.

This platform operates strictly as a technology provider for lead generation. Consequently, Zayn Software WLL shall not be held accountable for customer disputes, service delays, dissatisfaction regarding repair quality, unexpected device damages, pricing conflicts, or any warranty and return claims arising from transactions with QuickFix.

All customer inquiries, grievances, and service coordination must be addressed directly to QuickFix.

QuickFix assumes full accountability for all customer management and agrees to indemnify Zayn Software WLL against any operational or service-related claims. Users acknowledge that Zayn Software WLL solely provides the website infrastructure and lead capturing system, and does not render physical repair services or technical solutions.

1. Information We Collect

When you use RepairShop.qa to request a device repair, we collect standard lead information necessary to facilitate the service connection, including:

  • Name and Contact Details (Phone number, Email address).
  • Device Information (Make, model, and specific description of the issue).
  • Location data (for logistics and pickup/delivery coordination).

2. How Your Data is Used

The information collected through this website is exclusively used to capture service leads. This data is securely transferred directly to QuickFix (the independent service provider) so they can process your repair request, contact you with commercial updates, and manage field service operations.

3. Data Transfer and Third-Party Disclosure

As stated in the main disclaimer, Zayn Software WLL operates solely as the technology provider of the website's lead capturing platform. By submitting a form or request, you explicitly agree that your data will be shared with QuickFix. We do not sell, rent, or trade your personally identifiable data to any third-party marketing entities.

4. Service Boundaries

Users of this platform acknowledge that Zayn Software WLL does not operate physical workshops, employ repair technicians, or handle inventory/hardware diagnostics. All onsite visits, physical repairs, billing, financial transactions, and service warranties are managed entirely under the separate business terms of QuickFix.

5. Data Security

We implement industry-standard technical security protocols to safeguard your lead information against unauthorized access, loss, or alteration while it passes through our digital lead capturing infrastructure.

6. Contact Information

For questions regarding this website infrastructure or this Terms and Conditions, you may contact Zayn Software WLL. For all matters regarding hardware fixes, device updates, specific pricing, or repair dissatisfaction, please contact QuickFix directly.